Compliance
We are constantly applying the highest possible standards in compliance and regulatory commitments - giving you a peace of mind when engaging with us.
propertymark Client Money Protection
CMP is a scheme that reimburses landlords and tenants should a letting agent misappropriate their rent, deposit or other client funds. It has long been a requirement for ARLA Propertymark members to have CMP and has been a legal requirement for all letting agents since 1 April 2019.
Accounting rules
With the CMP in place, we are aligned to propertymark's conduct and membership rules. The link below will take you to propertymark's website.
Deposit Protection Service
We use a custodial deposit protection scheme, where your tenancy deposits are held securely, for the duration of a tenancy, and administration of the repayment is done by the DPS.
Property Redress Scheme
If you are not happy with our service, please raise this issue with us first. In the unlikely event that you are not happy with the outcome of our response, you are legally entitled to raise your compliant with the PRS.
Data Protection Privacy Policy
We are committed to protecting the privacy and security of your personal information. Our data privacy policy outlines how we collect, use, and safeguard your data when you interact with.
